Below are my salon policies — created to support a smooth, respectful experience for both of us. Thank you so much for reading and honoring these guidelines!

Cancellation Policy

I totally understand that things come up — life happens! All I ask is that you give me as much notice as possible so I can plan accordingly and offer the spot to someone else.

Here’s how it works: – Cancellations or reschedules with less than 48 hours’ notice will incur a 50% service fee

– Same-day cancellations or no-shows will be charged 100% of the scheduled service

You can cancel or reschedule by replying to your Square confirmation text or through the online booking site.

Thank you so much for understanding — this policy helps protect my time and ensure every guest gets the full experience they deserve.

Late Arrival Policy

If you're running late, please shoot me a quick message — replying to your confirmation text works great.

If you arrive more than 15 minutes late, I may need to adjust or reschedule your service to stay on track for the day. In that case, a 50% service fee may apply.

If I haven’t heard from you within 30 minutes of your scheduled appointment time, it will be considered a no-show and charged accordingly.

Service Adjustment Policy

Your happiness with your hair is everything to me. If something doesn’t feel quite right, please let me know — I want you to love your look.

I’m happy to offer a complimentary adjustment within 10 days of your original service, as long as it falls within what we discussed during your consultation.

Just send an email to lindsaynicolehair@gmail.com and I’ll take great care of you.